Florist Mitcham Accessibility Commitment Statement

Our Accessibility Promise to Mitcham Customers

At Florist Mitcham, we believe that everyone in our community should be able to access and enjoy our online florist service with ease and confidence. Accessibility is not just a requirement, but a fundamental value that underpins our commitment to serving every customer in Mitcham. We are dedicated to ensuring that all aspects of our online platform are user-friendly and available to everyone, regardless of their abilities or the technology they use.

WCAG 2.1 AA Compliance

Florist Mitcham’s website is designed to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 AA level. By adhering to these guidelines, we aim to make our content perceivable, operable, understandable, and robust for all users. This means our digital florist service maintains clear and consistent navigation, uses readable fonts, and provides alternative text for all important images. Our efforts ensure a smooth and accessible flower ordering experience for everyone in the Mitcham community.

Screen Reader Compatibility

Recognising the importance of assistive technologies, Florist Mitcham’s website has been extensively tested to provide compatibility with popular screen readers. Our site structure utilises proper headings, lists, and descriptive links, making it straightforward for screen reader users to browse and place orders. We continuously review and enhance our content to eliminate barriers and provide equal access to flower shopping in Mitcham, whether accessed by voice, keyboard, or screen reader technology.

High Contrast and Visual Accessibility

Visual clarity is a top priority at Florist Mitcham. Our online flower shop features a high-contrast design and simple colour palette, ensuring all text and interactive elements are easily distinguishable for customers with visual impairments or colour vision deficiencies. Enlarged click areas, ample spacing, and readable font sizes add to the accessible experience, helping every Mitcham customer order from our florist shop online with comfort and ease.

Continuous Improvement & Feedback

We view accessibility as an ongoing commitment. Florist Mitcham regularly reviews our website and practices to align with changing standards, community feedback, and the evolving needs of Mitcham’s diverse customers. We welcome your comments, suggestions, or concerns regarding the accessibility of our florist website. Our goal is to provide the best possible online ordering experience for everyone in Mitcham.

Contact Us for Accessibility Support

If you encounter any barriers or need assistance when ordering flowers from Florist Mitcham online, we encourage you to reach out to us. We are dedicated to resolving any accessibility issues promptly and value feedback that helps us serve our Mitcham customers better. Our knowledge and commitment ensure that everyone, regardless of ability, can access our accessible Florist Mitcham website and enjoy effortless flower shopping.